![]() This same issue is even on designs I've used previously with same issue - no picture. Just can get the printer to do a complete picture of information. The 5D program works beautifully in the computer. ![]() Just not the design.Ĭontractor's Assistant: Is there anything else the Repairman should know before I connect you? Rest assured that they'll be able to help you. ![]() You get the same sound if you plug in a digital camera, a printer cable, or a Palm Pilot. The ding that you are hearing is only your computer recognizing that you plugged something in, not that it is a dongle. Strange thing the color selections also print out. Also sometimes you may have to reboot the computer with the dongel attached for the computer to fully recognize the dongle. It is only on this function (printing the design on the grid) that doesn't work. I tested the computer with other programs (Hallmark cards) and the printer prints images in color. I suspect something isn't working through the dongle. I cannot sew because I need that paper picture to line up with the grid on my hoop. I loaded the design into a flash drive, loaded into sewing machine and all came out fine. ![]() I even took an older design the I suddessfully printed before and the same thing happened. The strange thing is when I print preview I get all the information except the grid with the design. IT is a Designer Diamond Deluxe machine.Ĭontractor's Assistant: How long has this been going on with your embroiderer? What have you tried so far? This 9.5x 11 inch page hĬontractor's Assistant: Who makes your embroiderer? How old is it? After I load a design into my 5D program and save it I them print a copy of the design to use as a guide when I embroider. ![]()
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